Cameron Tonkinwise - Service Design and friends
Paul Pangaro - Cybernetics
There were also presentations by Steven Dean and Elliot Felix [singlepic id=772] Steven Dean of G51 Studios on realtime data [singlepic id=776] Elliot Felix of Brightspot Strategy on the spaces of services More on Elliot's talk here on BrightspotStrategy.com Link to his handout on spaces.