NIKEiD My Print

Empowering shoppers through personalization

Consumer, Personalization, Digital Product

SAM'S ROLE: Lead Experience Designer
From leading the UX Design Workshop in Portland, to designing the initial interface explorations, mapping the user journey to accommodate different levels of product offering, reviewing user testing and research from Nike's internal research group, partnering with a visual designer, and iterating on the UI.

Objective

Design a service to gives shoppers the power to apply words, icons or emojis to their shoes before buying them. This level of mass personalization lets Nike charge an additional premium with incremental additional manufacturing.

Process

Concepts

Initial patterns and experiences to push the boundaries of personalization

Key Challenge

Design a personalization experience for a range of personas.
Each of who have different mindsets for the shoe they want to own.

Persona Matrix

Personas

A Scalable Experience

This showcases the iterated interface applied to a simple shoe and a more premium shoe.

Minimum Viable Experience

Applied to a mainstay shoe, the Roshe. This experience starts with a blank shoe that users can personalize with their name and an icon such as a flag or logo.

Elevated Experience

Applied to a "Game Day" shoe.
With so many options to personalize, this premium version is a reductive editing experience. First offering users a fully edited shoe with each option filled out they can then personalize the individual aspects of the shoe.

Outcome

Presented the second generation flow of mobile and desktop to Nike Brand Design Team on location at Nike World Head Quarters.

This work lead to a further NIKEiD projects that was the biggest revenue driver of the season. . Gaining beyond a 20% y-o-y increase by generating $2M (13.3k units) in sales.

Team:
Producer - Andy Hatch
Visual Designer - Jean-Lou Renoux
Design Director - Noelle Newbold
Creative Director - Tim Hutchinson
Experience Designer - Sam Brewton
Client - Dan Black, Nike Personalization